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FAQ

Frequently Asked Questions

  • What age group is Kidztropic suitable for?
    Kidztropic is suitable for kids 6 years old and below.
  • When will my child require a paid individual ticket?
    Infants below 1 year old can enter for free if only accompanied by a paying child. Child 1 years old and above would require a paid admission ticket for entry.
  • Can I consume food and drinks in the premises?
    Strictly no food and drinks at the play area except for reception area and activity area. No outside food and drinks allowed, except for birthday parties and baby formula milk.
  • What is required for play at Kidztropic?
    Anti-slip socks are required for admission into the parks (can be purchased from Kidztropic). We also highly recommend long pants.
  • Can I leave my child with you?
    Kindly note that parents are to always supervise their children to ensure safe play and not inconvenience others in the centre.
  • Packages available
    10 Hour packages (10 X 1 Hr. sessions) are valid for 1 adult, 1 child entry on weekdays, weekends, and public holidays. Valid for 6 months from date of purchase, non-refundable. Note: Packages are for Free Play sessions only and cannot be used for workshops.
  • Do I need to book my storytelling slot?
    Storytelling slots must be booked in advance. Walk-ins subject to availability.
  • How do I book storytelling?
    Single entry tickets Buy and book your single-entry admission ticket. Check and book storytelling slot that falls within your booking slot timing. Package holders Book your session (1 hr/2 hrs) Check and book storytelling slot that falls within your booking slot timing.
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